Alicia is the consummate tax professional. I found her on Craigslist and had very low expectations until I spoke with her and realized the expertise she brings to the table. She took control of my tax situation and within a few days had my stress level reduce as she laid out a great plan of attack. Her communication is impeccable. She was able to get a response from the IRS that I was unable to obtain. I am convinced they would rather work with Enrolled Agents versus the common taxpayer. She is strategic in her approach and detailed with her explanation of the process. I hate to post this as I don’t want to see her rates increase, but you can’t find a better value for the service she delivers. She will be a critical resource for me going forward as she will handle ALL of my future returns. Textbook execution of how to establish a Customer For Life relationship. THANK YOU ALICIA!