True Story I was in a tax mess crisis because of tax preparers who really were not certified ,or knowledgeable in regards to any tax laws, or proper way to prepare a tax return. They were not up to date with updates to that had been made. I had no idea what to do. And the killer was the tax preparer had the nerve to go with me to the audit in the Federal Building. He knew nothing, his credentials were not current. I was in the worst position a person could possibly be in. I was certain I would go to jail. And then there’s Alicia what can I say not only did she work it out, my tax penalties were reduced. I was place on the right path. And we’re not talking 1-years worth of taxes that the incompetent person did I’m talking several years. He came highly recommended from another co-worker. That was my first mistake. Alicia was able to redo, negotiate and fix all of my tax issues very quickly. I will always use her as long as she is in business many thanks Alicia.